OUR CANCELLATION / REFUND POLICY
Deposits are refundable IF you reschedule, change the number in your group, or cancel at least 3 days prior to your reserved jump date/time. Deposits are not refundable if you cancel less than 3 days prior to your reserved jump date/time. No exceptions.
It IS STRONGLY RECOMMENDED that you make a reservation/$50 deposit per person. We will try to accommodate you if you walk in without a reservation but please know that we can't guarantee jump slots will be available and you may have a long wait if we are busy. Also, we may not be at the dropzone if there aren't any jumps scheduled. If you would like to get a hold of us to do a walk in jump, give Tony a call at 616.662.1860.
If you would like to book an event or have a group, is IS NECESSARY to make a reservation/$50 deposit per person. The group leader making the reservation for the group can make a $50 deposit per person x the number of people in your group, or they can make a $50 deposit for themselves, and then have the rest of the people in their group call in to the number below to make their own deposits by giving us the group leader's name to put it under. All deposits for a group must be in no later than a week prior to your jump date.
To make a reservation for 1-4 jumpers, please click on our BOOK NOW reservation button above to do so online, or call us at 1-616-350-8020. To make a reservation for 4 or more jumpers, you will not be able to reserve online and will have to call us at the above number.
You will need to have a credit card handy to make a $50 deposit per person.
Your deposit will be deducted from the cost of the jump when you make payment at check in on the day of your jump **
Paying With Card for Jump
Cost of the jump is $245 because you are using a credit card to pay for your jump - $245 less the $50 deposit you have already paid, so your payment balance when you check in will be $195.
Paying With Cash for Jump
Cost of the jump is $225 because you are paying with cash ($20 cash discount) for your jump - $225 less the $50 deposit you have already paid, so your payment balance when you check in will be $175.